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billing support representative?

Feel free to contact us should you need any help.


Enter any two fields to retrieve your purchase
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Please login to the Account Manager to review this information and manage your account.
You can cancel your subscription anytime from Account Manager or by requesting a cancellation by email using this request. You will keep access to the products bought until the end of the paid period. Once you have cancelled successfully, you will receive a cancellation email. If you should experience any problems to perform a cancellation, please contact our support team.
Yes, you can reactivate inside the Account Manager.
Please check your email for a confirmation of the canceled membership. It will verify the final date and amount you were billed.
Login to Account Manager where you can recover the subscription password.


Usually subscriptions renew automatically, unless cancelled. Check your confirmation email for the type of offer you have subscribed to.
You can do that in Account Manager.
Please contact us and we will help you locate your purchase.
When you see multiple purchases they are for different products. Check your access rights inside the Account Manager, or contact us if you need additional assistance.
Usually trial subscriptions convert to monthly subscriptions if not canceled within the specified trial period.
Please don’t email your full credit card number to us. This is an unsecured process and you must keep that information safe. You should only send credit card information through a secure online form.